Regal Dry Cleaners in Auckland's Newmarket have been consistently voted Auckland's best dry cleaners in Style Magazine.
Like any operation in this business, some customers don't pick up their clean items promptly. This creates a costly storage problem as well as a financial burden, as many items haven't been pre-paid.
The solution is Dialhog's unique texting ability. Every two weeks Regal produce a report from their computer system containing the names and mobile numbers of all the customers who have items waiting fifteen days or more. This is uploaded to the Dialhog website and all these customers receive a courtesy text reminding them to come in and collect their items.
It all takes less than a minute and has led to a dramatic improvement in what was previously a problem area.